Company Name
The De Parys Group
All Locations
Bedford
Advertising Salary
£13.25 per hour
Function
Admin & Clerical
Careers Site Advertising End Date
30 Oct 2026
Vacancy ID
30104

About the Role

The De Parys Group has an exciting opportunity for an administrator to join our busy practice support team and assist in the smooth delivery of excellent patient care. This role is offered on a full time basis, working 37.5 hours per week.  

You will be required to provide an efficient, accurate and confidential clinical administration & secretarial service, supporting clinicians, patients and the wider Practice team. The postholder will contribute to effective administrative & referral management, patient care coordination, clinical correspondence and the delivery of Practice and PCN requirements.

Main duties and responsibilities:

  • Provide comprehensive administrative support to clinicians and the wider Practice team.
  • Manage incoming and outgoing post, emails, scanning and other general administrative duties.
  • Maintain accurate electronic and paper records.
  • Manage telephone and patient enquiries professionally and appropriately.
  • Undertake audio typing, clinical correspondence, reports and referrals.
  • Process and monitor referrals through e-RS, including rejected referrals and Advice & Guidance.
  • Coordinate urgent, cancer, specialist, diagnostic, pathology and secondary care pathways.
  • Monitor outstanding actions and escalate delays or concerns appropriately.
  • Process repeat prescription requests in accordance with Practice protocols.
  • Support the Practice's adult and child safeguarding administration, including confidential documentation and reports.
  • Process private work, including insurance, DVLA and patient letter requests, including invoicing where required.
  • Work collaboratively within the administrative and clinical teams and provide appropriate cover during colleague absence.
  • Undertake chaperone duties following appropriate training, where required.
  • Undertake any other reasonable duties appropriate to the role as requested by the Line Manager or Team Leader.
Please see job description for further details. 

 

About the Candidate

We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

Essential:

  • Previous experience in a medical, clinical or general administrative environment.
  • Excellent organisational and time-management skills.
  • Good attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to manage competing priorities and meet deadlines.
  • Ability to handle confidential and sensitive information appropriately.
  • Ability to work independently and as part of a team.
  • Good IT skills and ability to learn clinical systems and processes.
  • Ability to follow protocols and recognise when issues require escalation.
Desirable: 
  • Experience of working in general practice.
  • Experience of SystmOne, e-RS and/or NHS clinical administration.
  • Knowledge of referrals, prescriptions, safeguarding, QOF or PCN processes.
  • Experience of care coordination or MDT working.

About Us

The De Parys Group’s priority is to provide the highest standard of clinical care to the 38,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non-medical educators as well as opportunities for non-clinical staff to develop and progress.

TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics.

We have high QOF achievement and excellent KPIs within the group.

Benefits include:

  • NHS pension scheme.
  • Proper pay and Living Wage Foundation accredited.
  • Eye-care vouchers.
  • Annual leave: minimum 28 days FTE, with enhancements for long service.
  • Paid breaks 

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.


Apply Now

Other jobs like this

Similar

Administrator

More Info

Similar

Medical Secretary

More Info

Latest

Salaried GP

More Info