Kingwood Medical Centre is a friendly and welcoming practice seeking a dedicated and compassionate receptionist/care navigator to join us, and become part of a team committed to making a difference. This position is offered on a part-time basis, for 25-30hrs a week over 4 days. It is essential that applicants have experience of working in a GP surgery.
The post-holder will be an integral part of the general practice team, and will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team.
Duties can include, but are not limited to:
- greeting and directing patients,
- the effective use of the appointment system including booking appointments,
- the processing of information (electronic and hard copy) in a timely manner and in accordance with current policies,
- assisting patients as required and supporting the administration team with patient registration,
- acting as the central point of contact for patients,
- responsibility for the distribution of information, messages and enquiries for the clinical team,
- liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.
Closing date: In order to streamline our recruitment process, we reserve the right to close this vacancy prior to the advertised closing date, once we have received a sufficient number of applications.
For further information, please see the attached job description.