About the Role

Queens Park Group Surgery is looking to welcome a administrator/secretary to their team. This position can be offered on a full or part-time basis and hours/days will be discussed at interview.

Reporting to the practice manager, duties will include;

Accurately input data into the clinical computer system, including A&E notes, smear results, and other patient records.
Use Microsoft Office applications (Word, Excel) and in-house clinical systems efficiently.
Type correspondence such as letters, reports, and referral documents.
Enter and manage out-of-hours service data.
Maintain and support computer systems, including troubleshooting issues, managing iOS, registrations, path links, and data backups.
Respond to patient queries both in person and via telephone in a professional manner.
Handle GP enquiries, referrals, and medico-legal reports.
Liaise with hospitals (both private and NHS) regarding appointments and related queries.
Input and manage reports relating to registrations, maternity, contraception, and minor surgery, including associated claims.
Maintain accurate patient registration details and ensure records are up to date.
Manage and process patient data for individuals aged 75 and over.
Support the achievement of practice targets, including cervical cytology, immunisations, and contraception.
Scan and upload relevant documents to patient records.
Prepare and photocopy documentation for solicitors, employment reports, insurance purposes, and similar requests.
Order and maintain stock of health authority and hospital stationery.
Manage incoming and outgoing postal services.
Apply read coding to correspondence accurately.
Administer and process smoking cessation services and associated claims.
Attend training courses and meetings as required.
Maintain strict clinical confidentiality at all times.
Undertake any additional duties as required by the management team.

About the Candidate

We would welcome applications from adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience:

Strong organisational and administrative skills
Attention to detail and accuracy in data entry
Excellent communication and interpersonal skills
Ability to handle sensitive information with discretion
Proficiency in IT systems and willingness to learn new software

About Us

We are a practice with 22,600 patients on three sites.

SystmOne clinical system
Rated “Good” by CQC
High QOF achievers
Friendly nursing and administrative support
Development of special interests encouraged
Training supported
Attractive salary and terms and conditions

We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We “grow our own” staff and are developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

Other jobs like this

Similar