Prescribing Clerk

Southend Medical Centre is looking for a motivated, organised and patient‑focused prescribing clerk, who can also provide some reception cover as part of our friendly team. This is a key role, supporting the smooth running of our practice and ensuring patients receive safe, timely and accurate prescription services. This role is offered on a full-time basis, for 37.5 hours per week, Monday to Friday. The 7.5‑hour shifts, which will be worked on a rota basis, are as follows:

You will work closely with our clinical and administrative teams to manage the day‑to‑day processing of prescriptions and support the reception desk when required. This role is ideal for someone who enjoys a mix of behind‑the‑scenes accuracy and front‑of‑house interaction.

• Processing repeat prescription requests in line with practice protocols
• Liaising with GPs, pharmacists and patients to resolve medication queries
• Ensuring accurate data entry and maintaining patient records
• Supporting reception with patient enquiries, appointment booking and general administrative duties
• Managing workload effectively within a busy, fast‑paced environment
• Upholding confidentiality and high standards of patient care at all times

What We’re Looking For:

• Strong attention to detail and excellent organisational skills
• Confident communication skills, both written and verbal
• Ability to work well under pressure and manage complex and challenging patients
• Experience in a GP practice, prescribing team or medical administration (desirable but not essential)
• A positive, flexible and team‑focused attitude

Why Join Us?

• Supportive, welcoming and friendly team
• Opportunities for training and development
• A role that makes a real difference to patient care

Southend Medical Centre is a 7,300 patient practice with a friendly and supportive team that strives to provide an outstanding service to its patients. We are proud to be a multi-cultural surgery, we have been accredited with several awards including our Pride in Practice LGBTQIA+ Gold award, our Veterans Friendly Practice award, our Dementia Awareness Practice award, our Trauma Informed Surgery accreditation and were finalist in the Impact Awards Practice of the Year. We hold patient care at the forefront of our minds, and we fly the flag for the future of healthcare by being a training and research studies practice.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.