About the Role

Grove Surgery is looking to appoint an assistant practice manager to lead our organisation on a full time basis, 37.5 hours per week over 5 days.

The main responsibilities of the role include:

Supporting the practice manager with the day-to-day running of the surgery including staff management
Providing leadership and guidance to staff ensuring that they adhere to policy and procedure at all times
Overseeing the administrative elements of QOF; liaising with GPs, nursing staff and administrators
Implementing systems to ensure compliance with CQC regulations and standards
Reviewing and regularly updating job descriptions and person specifications, ensuring all staff are legally and gainfully employed
Supporting the Practice Manager with recruitment
Evaluating, organising and overseeing the staff induction programme
Overseeing an effective staff appraisal process
Overseeing an effective practice and staff development plan for all staff whilst maintaining a robust training record
Updating and acting as the focal point for the practice website and social media sites
Guiding the team to reach QOF targets
Manage the significant event database, providing advice to staff and briefing the team at meetings as required. Identify trends and devise solutions to reduce risk and repeated occurrences of significant events
Supporting the practice manager with ensuring all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required
Support the overall practice clinical governance framework
Support the Practice Manager in reviewing and updating of policies and procedures
Lead in the management of the Patient Participation Group
Be an integral part of the general practice team
Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and children
Supporting in the delivery of enhanced services and other service requirements
Supporting the practice manager to ensure all colleagues are paid accurately and on time
Other responsibilities may be passed to you as deemed appropriate and necessary by the practice management team
Deputise for the practice manager

About the Candidate

If you are an experienced assistant practice manager looking for a new challenge, then we would love to hear from you.

All applicants should have the following skills and qualifications:

A relevant qualification in business management, or equivalent qualification or experience. Educated to A level standard or equivalent.
Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce;
Strong skills and experience in HR, premises management, IT and complaint handling;
Prior experience of leadership and personnel management, ideally within a healthcare setting;
Self-motivated, with a forward-thinking, solution-focused approach;
The ability to develop, implement and embed policies, procedures and guidelines;
Experience of working in an ever-evolving environment, with an ability to cope with regular change;
Excellent organisational, management and planning skills, IT skills and communication skills;
Ability to implement and manage change effectively;
Ability to identify training and development needs in self and other as well as experience of appraising staff.

About Us

Join us in Thetford, a uniquely historic and beautiful market town nestled in forest and countryside. Once the 6th largest settlement in England (Domesday Book), Thetford is the birthplace of Thomas Paine, a key figure in the American Revolution and modern human rights. We're also home to Britain's first black mayor, a Bahamian GP, and legend has it Queen Boudicca held court on the very site of our current surgery. Some say this is where modern civilisation began and we won’t argue.

We are a friendly, energetic team who love to have fun and make each other laugh everyday helping our patients through life's health challenges. Our dynamic surgery delivers excellent care to our patients and provides a positive and supportive working environment.

Grove Surgery cares for approximately 12,500 patients. We are a teaching practice and support the development and training of Nursing associates, Physician associates, medical students and GP Registrars.

We have an exceptional multi-disciplinary team including Nurses, Healthcare Assistants, Social prescriber, Care co-ordinator, Paramedic, Physician associates, Clinical Pharmacist, Pharmacy Technicians who work alongside our GPs to ensure our patients receive the best care available.

Some of the benefits for working with us include :

NHS pension scheme
Life insurance
Health service discounts
Health cash plan - which includes cash towards dental care, optical care, gym memberships and additional reward schemes.
Annual leave: minimum 25 days FTE, with additional bank holidays (pro rata)

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Apply Now

Other jobs like this

Similar